Communication - Commitment 5
The Commitment:
Add a statement to your Employee Handbook or other onboarding documents explaining that interpretation is available upon request for meetings that relate to onboarding, tax forms, health and safety information, or performance evaluation, and
Provide interpretation upon request for those specific meetings.
Why This Commitment?
These meetings all involve very important and usually very complex information. Some of this information is difficult to understand, even for fluent English speakers. If employees miss this information or misunderstand it, there can be many consequences for both your company and your team members.
By offering interpretation on request, employees can understand the information in languages they prefer. This helps to ensure that all team members can understand important information and reduces the risk of miscommunication.
How To Complete This Commitment (Evaluation Plan)
In October 2022, we’ll ask you to provide a copy of your Employee Handbook or onboarding document. If it contains the provided statement (see Resources) as written or with minimal changes, your organization will receive credit for this commitment.
Resources
Sample statement for employee handbooks:
“If your first language is not English, we encourage you to request interpretation for meetings related to training, health and safety information, performance evaluation, or tax forms. Interpreters help people who speak different languages understand each other. They must follow rules and they will not share what you say with anyone else. If you would like interpretation, please contact [organization contact details].”
Add this statement in:
French:
Si votre langue maternelle n’est pas l’anglais, nous vous encourageons à faire une demande d’interprétation pour les réunions concernant la formation, les renseignements sur la santé et la sécurité, l’évaluation du rendement ou les formulaires de déclaration fiscale. Les interprètes facilitent la compréhension entre des personnes parlant des langues différentes. Ils sont soumis à des règles et ne communiqueront pas ce que vous dites à qui que ce soit. Si vous souhaitez recourir aux services d’un interprète, veuillez communiquer avec [organization contact details].Japanese:
英語が母語でない方の場合、研修、安全衛生情報、業績評価、または、確定申告に関連する会議の際、通訳を依頼することを推奨します。通訳者は、異なる言語を話す人々がお互いに理解できるようにお手伝いします。通訳者は、規則に従わなければならず、あなたの発言が他の誰にも共有されることはありません。通訳を希望される方は、 [organization contact details]までご連絡ください。
Tagalog:
Kung hindi Ingles ang una mong wika, hinihikayat ka naming humiling ng interpretasyon para sa mga pulong na may kaugnayan sa pagsasanay, impormasyong pangkalusugan at pangkaligtasan, pagsusuri sa pagganap, o mga form sa buwis. Tinutulungan ng mga tagapagsalin-ng wika ang mga taong nagsasalita ng iba-ibang wika na magkaintindihan. Dapat silang sumunod sa mga alituntunin at hindi nila sasabihin sa sino man ang iyong sinasabi. Kung gusto mo ng interpretasyon, mangyaring makipag-ugnayan sa [organization contact details].
Spanish:
Si su idioma materno no es el inglés, le animamos a solicitar servicios de interpretación para las reuniones relacionadas con capacitación, información sobre salud y seguridad, evaluación de desempeño, o formularios de impuestos. Los intérpretes ayudan a las personas que hablan idiomas diferentes a entenderse. Ellos deben seguir determinadas normas y no compartirán con nadie lo que usted diga. Si desea recibir servicios de interpretación, sírvase comunicarse con [organization contact details].Korean:
영어가 모국어가 아닌 경우, 교육, 보건 및 안전 정보, 성과 평가 또는 세금 양식과 관련된 회의에 통역 서비스를 요청하길 권장합니다. 통역사는 다른 언어를 사용하는 사람들이 서로를 이해하도록 돕습니다. 통역사는 반드시 규칙을 따라야 하며, 여러분이 발설한 내용을 누구와도 공유하지 않을 것입니다. 통역 서비스를 원하는 경우, [organization contact details] (으)로 연락하십시오.Amharic:
የመጀመሪያ ቋንቋዎ እንግሊዘኛ ካልሆነ፡ ከስልጠና ጋር፣ ከጤና እና ከደህንነት መረጃ ጋር፣ ከስራ ግምገማ ጋር ወይም ከቀረጥ ቅጾች ጋር ለተያያዙ ስብሰባዎች የትርጉም አገልግሎት እንዲጠይቁ እናበረታታዎታለን። ተርጓሚዎች የተለያየ ቋንቋ የሚናገሩ ሰዎች እርስ በርሳቸው እንዲግባቡ ይረዳሉ። ህጎችን መከተል አለባቸው እንዲሁም እርስዎ የሚናገሩትን ለማንም አያካፍሉም። የትርጉም አገልግሎት ከፈለጉ [organization contact details] ን ያግኙ።
Tigrinya:
ናይ መጀመርታ ቛንቋኻ እንግሊዝኛ እንተ ዘይኰይኑ ምስ ስልጠና፣ ምስ ሓበሬታ ጥዕናን ድሕንነትን፣ ምስ ገምጋም ስራሕ፣ ወይ ምስ ናይ ቀረጽ ፎርም ንዚተሓሓዙ ኣኼባታት ናይ ትርጕም ኣገልግሎት ክትሓትት ነተባብዓካ። ተርጐምቲ ነቶም እተፈላለየ ቛንቋታት ዚዛረቡ ሰባት ንሓድሕዶም ንኺረዳድኡ ይሕግዝዎም እዮም። ሕግታት ኪስዕቡ ኣለዎም፡ ነቲ እትብሎ ድማ ንዋላ ሓደ ኣይነግሩን እዮም። ኣገልግሎት ትርጕም ክትረክብ እንተ ደሊኻ በጃኻ ን [organization contact details] ተወከስ።
Oromo:
Afaan dhalootaa kee Ingiliffa miti yoo ta’e, walgahiiwwan leenjii, odeeffannoo fayyaa fi nageenyummaa, madaallii gahuumsaa yookin unkawwan qaraxaa wajjin wal qabataniif tajaajila hiika afaanii akka gaafattu si jajjabeessina. Namoonni afaan hiikan, namoonni afaanota garaa garaa dubbatan akka walii walii isaanii hubatan gargaaru. Dambiiwwan hordofuu qabu, akkasumas waanta ati jette nama kan birootf hin qoodu. Hiika afaanii yoo barbaadde, maaloo [organization contact details] qunnami.
For translation and interpretation support, contact Settlement Services in the Bow Valley.